Data Collected
We collect several types of data to ensure our service runs optimally and meets the expectations of neo77 users.
- Account Information: Name, email address, phone number, date of birth, and other identity verification information provided at registration.
- & Device & Browser Data: Technical information such as IP address, device type, operating system version, browser used, and system log data to support security and troubleshooting.
- Payment Information Location/IDR: Details of deposit and withdrawal transactions, including payment methods and authentication data related to the processing of funds in Indonesian Rupiah.
- & Cookies & Usage Data: Cookies, pixels, and other tracking technologies used to enhance the user experience, track preferences, and analyze traffic across our site and application.
Purpose of Data Use
User data is handled with full transparency and only for purposes that support the operation and improvement of neo77 services, including:
- Managing accounts, verifying identity, and protecting user accounts from unauthorized access.
- Delivering content, services, and promotions relevant to user preferences.
- Processing financial transactions effectively and securely, and fulfilling applicable legal and regulatory obligations.
- Optimizing platform features and improving the user experience based on usage behavior analysis.
Cookies and Tracking
neo77 uses cookies and other tracking technologies to:
- Remember user settings and preferences for a smoother experience in future sessions.
- Analyze traffic and identify potential technical issues.
- Support marketing campaigns tailored to user interests.
You can manage cookie settings through your browser; however, please note that some platform features may not function optimally without the use of cookies.
Data Storage and Security
The security of user data is the top priority of neo77. We apply state-of-the-art encryption standards and routine security procedures to protect data from unauthorized access, data breaches, or information theft.
Data is retained for as long as necessary to fulfill the purposes described in this Privacy Policy and in accordance with applicable laws in Indonesia.
The neo77 security team actively monitors and updates systems to ensure maximum protection for all stored information.
Sharing Data With Third Parties
neo77 will not sell or rent users' personal data to third parties. Data may be shared with trusted service providers who assist in platform operations, such as payment system providers, verification services, and technical support, under obligations to maintain data confidentiality and security.
In addition, data may be disclosed when required by law, court order, or official request from a competent authority in accordance with applicable laws in Indonesia.
We ensure that all such partners and third parties are bound by confidentiality agreements and security standards equivalent to those of neo77.
User Rights Over Personal Data
Users have the right to access the personal data we hold, make corrections if there are any errors, and request deletion of their data in accordance with applicable regulations.
You may use the account settings feature or contact the neo77 support team to exercise these rights. neo77 will respond to such requests in accordance with personal data protection regulations in Indonesia and within a reasonable timeframe.
We encourage users to keep their account information accurate and up to date for the security and convenience of their experience.
Privacy Policy Changes
neo77 may update this Privacy Policy at any time to reflect changes in regulations, technology, and data security best practices. Any changes will be published on this page and/or communicated to users via their registered email address.
Continued use of neo77 services after any changes to the terms constitutes acceptance of the latest version of this Privacy Policy.
We recommend that users visit this page regularly to stay informed of the most current information regarding the management of personal data.
Contact Us for Privacy Inquiries
If you have any questions or requests regarding the Privacy Policy and data protection, the neo77 support team is ready to assist you.